Terms and conditions including Purchase and Refund Policy
In these Terms and Conditions:
'services' includes licences for the use of courses provided on the “My Money Dream” website.
'FNF', 'we' or 'us' means First Nations Foundation.
'My Money Dream' means the website appearing at www.www.mymoneydream.com.au.
2.1 These Terms and Conditions apply to any purchase of course licences from FNF through the 'My Money Dream' website.
2.2 These Terms and Conditions may be amended periodically and you will be deemed to have accepted any amendments if you use the website after those amendments have been posted.
3 Contract and price
3.1 All prices displayed on the website are in Australian Dollars and inclusive of GST, unless otherwise indicated.
3.2 Description of goods, services and prices may be subject to change or correction at any time. Although we seek to ensure information is correct, we make no representation or warranty as to information being accurate or complete. If we discover an error (e.g. services are displayed for the wrong price), we will try to notify you as soon as possible and allow you to cancel your order and obtain a refund if desired. You may be required to provide your credit card details to us for the purpose of issuing a credit to your credit card account in the amount of any cancelled order.
3.3 By submitting an order via the ‘My Money Dream’ website you warrant that you are capable of entering into a legally binding contract with FNF, you are authorised and able to make payment via the method you have chosen, the payment information you have provided is correct, and your purchase is not made for the purpose of commercial resale.
3.4 A contract for purchase is only formed once we have accepted an order by issuing a receipt number.
4 Payment method
4.1 Payment can be made with valid credit cards (Amex, Visa, Mastercard). FNF will deduct all amounts owing at the time of processing your order. If we are unable to deduct from your credit card the total amount owing to us in one transaction, we may process any number of transactions on your credit card until the total amount owed to us is paid.
5.1 An email including a licence code will be sent following completion of your order and should be expected within 1 hour. However sometimes an email may be delayed due to the nature of Internet technologies including the email system. FNF is not liable for any loss or damages arising from delays in delivery or failure to deliver licence keys to you (although you may request a refund if you do not receive licence keys properly ordered: see section 6 below).
6 Refund/cancellation policy
6.1 Should you receive incorrect or faulty services, please contact First Nations Foundation within 7 days of receipt and we will arrange, as appropriate and depending on availability, an exchange, credit or refund. We may require proof of purchase before actioning an exchange, credit or refund request. We will be pleased to consider exchange, credit or refund for other reasons, but the decision whether to grant this will be at our discretion. Any refund will be made using your original payment method or another method at our discretion.
6.2 No refund will be provided if the licence key provided has already been used successfully to access ‘My Money Dream’.
6.3 To claim a refund, exchange, credit or for further information please send an email to firstname.lastname@example.org.
6.4 FNF intends to continue to support the ‘My Money Dream’ program through the website but reserves the right to change the courses without notice and to cancel if there are insufficient registrations.
These Terms and Conditions are governed by and construed in accordance with the laws of Victoria. The parties irrevocably submit to the exclusive jurisdiction of the courts of Victoria.